Contact

Let’s talk.

Evaluating Ginger for your firm, need help with your workspace, or just have a question? Tell us what’s going on. A real person reads every message.

Talk to sales

Evaluating Ginger for your firm, or coordinating a large / multi-discipline team? Business and Enterprise plans are contact-sales. We’ll walk your models through it.

Book a demo

Get support

Already using Ginger and ran into a bug, or need a hand with your workspace?

Email support Ask the community

Everything else

Press, partnerships, or a question that doesn’t fit the boxes above: the form below reaches the whole team.

Use the form ↓

Send us a message

Fill this in and we’ll get back to you, usually within 1–2 business days.

Name

Please tell us your name.

Please enter a valid email address.

Company (optional)

Your role (optional)

What can we help with?

Let us know what this is about.

Message

Let us know what's on your mind.

This opens your email client with your message pre-filled to hello@gingerbim.com. There’s no separate ticketing system yet, so nothing is silently lost.

Common questions

How fast will I hear back?

Usually within 1–2 business days. Sales and existing-customer support requests get priority.

I'm evaluating Ginger for my whole firm. Who do I talk to?

Pick “Sales” in the form above, or book a demo directly. We'll walk your models through it.

I found a bug. Where do I report it?

Email hello@gingerbim.com with what happened. If you're an existing customer, your usual support channel is fastest.

Do you have a phone number?

Not yet, email is the fastest way to reach us right now.

Is there a community forum?

community.gingerbim.com is open for product discussion and peer support.

Need pricing instead?

See the full pricing page for plans, or the Founding Member program for early-adopter rates.